I've been a customer of Capitol Ford for many years and have always had terrific experiences with both sales and service. It is a white-glove service every time. They are both friendly and professional. I feel fortunate to have them as my neighborhood dealership.
I recently purchased an SUV from Capitol Ford and everybody went out their way for me from Howard, to Jessie, Stephen and Ryan. I had a specific configuration and color in mind and they were able to find one at another dealer and bring to Capitol Ford. Not easy at the end of the year! I have to give a special shout out to Howard for coming in on his day off to accommodate my car pick up schedule. Thank you very much! My car buying experience was wonderful and I would recommend Capitol Ford to anybody.
The appointment was on time, courteous & professional. Eddie, the service advisor, was very helpful in answering questions, even those not pertaining to the recall. I was very pleased with service.
Cody was great and he's very patient. After several test drives of different cars he never once put pressure on buying one. Which for me was awesome. It took the anxiety out of making a choice on the spot and in turn made the experience fun and exciting. So if your undecided and want someone to be there and answer your question versus someone rushing you to buy something you might regret, ask for Cody at Capital Ford in San Jose!!
My wife and I looked all day Sunday for a vehicle to replace her aging Ford Edge and Jesus Ortiz and the team at Capitol Ford made us very happy with a 'newer' Ford Edge.I can't say enough about our great experience and even with the Covid-19 protocols in place they made us feel comfortable.We will definitely be back when this one needs 'upgrading'!
Robert found me the perfect car, and he went above and beyond to meet my requirements. He was able to get the bumper repainted to take care of some bad scratches and then drove it over 2 hours to deliver it to me when it was finished. He knew all about my car and showed me all the bells and whistles. He was awesome!
I took my vehicle there for the first time, for a recall, oil chage, tire rotation. Marcos Orozco was my service advisor, his people skills were superb. Marco kept me informed and advise me of 3 other issues my vehicle need it. I want to thank all the mechanics and everyone else. Marco thank u for your great people skills and comunicacion..
Howard and Jess are some great guys and they bent over backwards to make the deal happen but because of some personal issues I couldn’t make it happen I would definitely go back to them when I clear up my personal problem I’ll be back there the best
Excellent service, Brian has been helping us from our first contact with Ford Capital few weeks ago, providing all the information we need, recommend the best option for our budget. We would highly recommend to buy a truck from Capital Ford.
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