Customer Testimonials

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Google Oct 13, 2019
 
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Yelp Oct 11, 2019
 

Thank you all, you guy are awesome, Josh, Gus and Jorge at the financial department

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Google Oct 10, 2019
 
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Google Oct 5, 2019
 

Philep bolaños is the man on helping with any purchase on this diler, just bought my brand new f 250 within an hour we had the truck ready to go home.

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Yelp Oct 5, 2019
 

If you're planning to make a purchase here, ask for James Waddell and his manager Gus. It's an absolute MUST if you want an amazing experience! I've gone to this dealership prior to James joining the team and honestly, that experience was the worst that I've had ever. James reached out to me a few weeks after, and our conversation was superb. It made me decide to give James a chance and come check out the dealership again. When we first arrived, we had a very unpleasant exchange with one of the managers, Eric, and immediately left. However, James reached ...

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Google Oct 2, 2019
 

When I called Capital Ford because my 2017 F350 6.7 was losing power towing my 38 foot 5th wheel over Carson Pass, the service scheduling person told me they would not look at the truck for 3 weeks and it didn't matter that I was traveling from out of state, and then she ended the call. When I got to Carson City, I went to Capital Ford and asked to talk to the service manager. Reagan, the service manager finally came out. After much conversation, begging from me, he agreed to work my truck into their schedule within 48 hrs. The next morning the technician ...

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Google Sep 30, 2019
 
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Google Sep 25, 2019
 

Nice car

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Yelp Aug 26, 2019
 

I would like to commend Product Specialist Gustavo Cruz for taking time to give me orientation on my ford escape i purchased over two months ago that was not shown when i purchased the vehicle. After i repeatedIy asked, but no one knew how to show me or take the time. I know his time  valuable and appreciate Gustavo's time as there were a lot of features i did  not know how to use. Great Job Gustavo!!! Thank you so much....

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Yelp Aug 26, 2019
 

FIVE STARS!!! For a car dealership?!? Whhhaaaaaaaa??? I cannot say enough about Donavan Jones at Capitol Ford for his hard work, diligence, follow through, and for just genuinely caring about his customers. Having previously made a purchase with Donavan, I don't know why I didn't just go back... I made the decision to purchase another vehicle through a different dealer last year after my Ford lease was up. Big mistake. I experienced nightmare after nightmare, and it all just seemed never-ending. In comes Donavan who reached out on a whim and I explained everything I was experiencing. From the terrible ...

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