Great service as always!
I was helping a friend buy a car at Capitol Ford in summer 2016 and I was very impressed they never tried to push for extra services (they offered them, but heard our "no" and got on with the rest of the business), didn't haggle (immediately agreed on the TrueCar price), etc.That was by far the most pleasant experience with a auto dealer I've had in my life.
I negotiated a deal over the internet with Jacqueline and had the best car-buying experience of my lifetime! I was buying a car because my other two cars had literally failed (waiting for a model-3 reservation to mature), and Jacqueline very kindly did her best to cheer me up and get me excited about my purchase, THANK YOU SO MUCH YOU ARE THE GREATEST!
Updated. After and initial problem with service, Ron Jones the Service Manager reached out to me and worked to correct the remaining issue with my vehicle. Hopefully he will be around a long time and keep the quality of work high.
This place is great, fast(ish) and friendly, plus they have a very cozy waiting area with a really great coffee machine
Long story short we were looking around for a family vehicle . The staff here went out of their way to help us. How ever did not go through with it because the numbers didn't add up. 29.5k car 3.6k interest 3k tax + most how ever outwoulf end up paying 47k at the end ... We will for sure be coming here when the time is right and I will be going to Suzette for my vehicle at that time... Steve , Mike and everyone else really twisted those own arms to help us regards to the finance ... Instead we're going to come back with a bigger sum closer to paying half the vehicle later down the line
muy buena atencion al cliente y hablan espanol les recomiendo preguntar por salvador montes muy buena persona
I had the absolute best experience when looking for a new car here. Thomas Halpern was the kindest, most patient sales person who never made me feel pressured at any time. He was the most genuinely caring sales person I have ever met. I had a million questions which were answered with so much knowledge & zero attitude or judgement with my lack of understanding of the various models and features. He worked very diligently throughout the week to find me the perfect car with all of the features I had been looking for. Thomas and the finance manager Jay were very helpful and a pleasure to work with when it came time to figure out financing and make the deal happen. I would highly recommend going to this dealership and head straight for Thomas Halpern for an honest, caring, helpful sales professional.
Fast service. Had part in stock!
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